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Frequently Asked Questions

Here I just cover some of the basics that I'm often asked. Don't hesitate for a moment to contact me with any questions you may have or anything you are unclear of. I am always happy to help.

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How many items of clothing should I send?

This is a tricky one as its different depending on the sizes of the clothing. In General, bears from baby clothes (0-3 months onwards) need 6 - 8 items. If smaller sizes then between 8 to 12 items. For adult clothing bears as little as 1 items can be enough.

How long will my items take to make?

In general I tend to be booked up a few months in advance. Its important to think ahead and get in touch to see what my current turnaround is if you need an item completed for a particular date.

Can my items be personalised?

Yes! I machine embroider personalisation of your choice. Do get in touch to confirm the message / details you may want before ordering.

Do you offer discounts?

Yes!  I understand that when a loved one is lost there are often many family members left feeling broken who would love an item to remember their loved one by. I often deal with multiple orders so do get in touch to see what I can do for you.

How do I get my clothing to you?
You can send to me ( Royal Mail Tracked / Recorded is recommended), or you are welcome to drop off if you are local.

How do you send clothing back?

I post back to you using Royal Mail Recorded Delivery, or Parcelforce 48hr Recorded, depending on weight.